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In the few short weeks between Thanksgiving and the New Year, the number of packages processed, transported and delivered by UPS will more than double to meet the demand of holiday gift giving! Joining us to provide a behind the scenes look at the busiest time of year for UPS is Ranganath Nuggehalli, principal scientist at UPS, to talk about how O.R. helps make the holidays merry!
Tags: Holiday, ORION, Ranganath Nuggehalli, Resoundingly Human, UPS
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This episode features my last interview with the 2019 President of INFORMS Ramayya Krishnan, professor and dean with the Heinz College of Information Systems and Public Policy at Carnegie Mellon University, as we look back over the milestones of his presidency, including INFORMS’ advocacy work, as well as a look ahead to what’s next.
Tags: advocacy, artificial intelligence, Carnegie Mellon University, Ramayya Krishnan, Resoundingly Human
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This episode is one of a special series recorded during the 2019 INFORMS Annual Meeting in Seattle. Joining me for this episode is Maryam Zokaei Nikoo from Pennsylvania State University to discuss research she shared at this year’s Annual Meeting. Her presentation, “Using Artificial Intelligence and Natural Language Processing to Predict Alzheimer’s Disease,” is based on research to improve early detection of Alzheimer’s, a disease currently impacting 5.8 million Americans and the 6th leading cause of death in the U.S. Want to take a deeper dive? Check out the brief introduction of the research referenced in this podcast below for…
Tags: Alzheimer's disease, interpretable prediction models, natural language processing
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This episode is one of a special series recorded during the 2019 INFORMS Annual Meeting in Seattle. Joining me is Andy Philpott from the University of Auckland to discuss the topic of his keynote session from this year’s Meeting, “Zero Carbon Analytics,” which explored how analytics is being used to plan the transition to a world with net-zero carbon emissions to help combat climate change from global warming.
Tags: Andy Philpott, climate change, global warming, net-zero carbon economy, University of Auckland
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This episode is one of a special series recorded during the 2019 INFORMS Annual Meeting in Seattle. Joining me is Kamalini Ramdas from the London Business School, to discuss the topic of her keynote session, presented at the 2019 meeting. Her session, “Alleviating Poverty & Inequity: Fresh Challenges for Business Model Innovation,” explored how to use business model innovation to address chronic worldwide issues like poverty and inequity. In particular, we discuss an innovative, and unexpected, new approach to providing healthcare to patients in impoverished communities suffering from chronic illnesses.
Tags: business model innovation, inequity, Kamalini Ramdas, London Business School, poverty
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This episode is one of a special series recorded during the 2019 INFORMS Annual Meeting in Seattle. Joining me is Heidi Livingston Eisips from San Jose State University. She chaired a session at the 2019 Annual Meeting, “Debiasing Decision Making – Ethical Data Mining and Eliminating Algorithmic Bias,” that explored how to balance the benefits of data mining and data analytics in modern society while creating and sustaining a legal and ethical framework to prevent bias.
Tags: data bias, data ethics, data mining, Heidi Livingston Eisips, San Jose State University
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Chatbots are currently utilized by many well-known companies including Amazon, Domino’s Pizza, American Eagle and Facebook to support a number of tasks including taking orders, providing recommendations, as well as used in customer service and other conversational interactions with customers. But what do customers really think of chatbots, and how do they compare to their human counterparts? Joining me for this episode to provide some insight into the impact of chatbot technology is Xueming Luo of Temple University, whose study “Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases,” was recently published in the INFORMS…
Tags: AI, artificial intelligence, chatbot, customer service, future of workforce, future of workplace, Resoundingly Human
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In academia, a growing number of PhD graduates are competing for a limited number of academic positions, and with tenured professors often retiring later, the competition for these positions continues to increase. Joining me for this episode to take a deeper dive into this topic is Richard Larson, post-tenure professor in the Institute for Data, Systems, and Society at the Massachusetts Institute of Technology. In this episode, Professor Larson draws on the results of several recently published papers, all from eight years of NIH-supported research. Most papers have coauthors, representing multiple disciplines and three universities: The Ohio State University, Virginia Tech, and the…
Tags: academics, Resoundingly Human, retirement, Richard Larson, tenure
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Organizations around the world, big and small, in nearly every industry, are implementing operations research and analytics to improve their business operations. But how can an organization tell how well it is using O.R. and analytics? With the INFORMS Analytics Maturity Model! Joining me to help tackle this topic is Norman Reitter, chief analytics officer and senior VP of Analytics Operations at CANA Advisors and chair of the INFORMS Analytics Capability Evaluation Subcommittee. To learn more about the Analytics Capability Evaluation program, contact Norm Reitter at [email protected] or Taryn Lewis, INFORMS Director of Education and Industry Programs.
Tags: analytics, analytics capability, Analytics Capability Evaluation Coaching Program, Resoundingly Human
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With online retailers like Amazon delivering nearly everything we could possibly need or want, often within a day or two of ordering it, we’ve become accustomed to and even reliant on the instant gratification that comes from shopping online. But what happens if access to expedited shipping were to suddenly and unexpectedly stop? Well for one online retail platform it did. Alibaba, an international online marketplace with nearly twice as many available products than Amazon, lost access to its shipping service for nearly 48 hours. To provide more insight on what happened, what the fallout was for Alibaba, and what…
Tags: Alibaba, Amazon, FedEx, online retail, online shopping, Ruomeng Cui, SF Express, UPS
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