Becoming data-driven: The role of trust in successful analytics adoption

Organizations have more data, more dashboards, and more sophisticated analytics tools than ever before. And yet, many still struggle to make confident decisions quickly. Sometimes the problem isn’t the data itself. It’s what happens between the insight and the action: unclear ownership, competing versions of the truth, slow review cycles, and analytics that sit beside the business instead of helping shape it. In today’s episode of Resoundingly Human: The INFORMS Podcast, I’m joined by Ritish Chugh, Senior Analytics Engineer with Airbnb, to talk about what it takes to move from producing analytics to building an organization that actually knows how…

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Academic or Industry: Choosing your career path (and changing your mind)!

Filmed in-person during the 2022 INFORMS Annual Meeting in Indianapolis last fall, in this episode I am joined by Thiago Serra, professor of analytics and operations management at Bucknell University, and Carol DeZwarte, data science leader at Shopify. We explore a topic that most in the field of analytics/OR/MS have or will face during their career, and all the questions and uncertainty that come along with it. And that is, what direction do I want my career to take, more specifically, am I interested in pursuing a career in industry or in academia? Carol and Thiago share their personal stories…

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