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The key to sharing knowledge and technology? People!

It’s no secret that the effective transferring of information, resources, and best practices throughout an organization benefits everyone, whether it involves interdepartmental cooperation on a project, or simply two coworkers tackling a challenge over a cup of coffee. But what happens when your organization is global, and a visit to a coworker’s office might involve a flight overseas, and the importance of the effective transfer of ideas and employee skillsets must be weighed against the potential incurred costs? To provide insight on how multinational firms can address these complexities, I’m pleased to introduce Christian Stadler with the Warwick Business School…

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Social network bots: Annoying spam or harmful influencers?

While we all may be aware, particularly after the recent U.S. elections, of the presence of false or automated accounts on social networking sites, their true impact is still unfolding. These accounts, also known as bots, spread misinformation which at best can pollute our feeds with false or misleading information, and at worst can significantly impact our opinions and influence world events and narratives. And despite the significant efforts of social networks to detect and address their bot problems, they still remain a serious issue. Joining me to share his thought-provoking research and provide insight on the impact of bots…

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How airlines are still flying high during the pandemic

The COVID-19 impact on airlines has been profound, with more than a 50% decrease in the volume of air passengers over the past year. Last year, in the early days of the pandemic, I shared an episode featuring Arnie Barnett with MIT in which we discussed how by leaving the middle seats on airplanes open, and only filling windows and aisles, the chance of contracting the coronavirus during a flight could be significantly reduced. Now, joining me for this episode to discuss additional ways airlines have pivoted and adapted to the challenges of the pandemic is Laurie Garrow. Laurie is…

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Online social gaming may provide key to understanding influence of online friends

Now more than ever we are all spending a significant portion of our lives online, from remote working to our entertainment options to interacting with others and spending time with friends and family. And while, as we discussed in our previous episode the continued distribution of a COVID-19 vaccine signals a hopeful end to our current situation of social distancing, there is little doubt that we will continue to be a global society that remains connected virtually, particularly in online social platforms.  But how much thought do we give to those we interact with? In particular, how much influence our…

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Shining a light on the COVID-19 vaccine distribution

After a year dominated by the many challenges of the COVID-19 pandemic, 2021 dawned with an optimistic look ahead, as we witnessed the start of the rollout of a coronavirus vaccine. But as we are still in the earliest stages of this effort, there are still challenges ahead and a great deal of uncertainty. Joining me to shine some light on this is Anna Nagurney, the John F. Smith Memorial Professor in the Department of Operations and Information Management in the Isenberg School of Management at the University of Massachusetts Amherst. She is also the Founding Director of the Virtual…

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Looking ahead to a year of new possibilities

Welcome to a brand-new year of Resoundingly Human podcasts! Joining me for the first podcast of the new year is the 2021 INFORMS President Stephen Graves. A long-time member of INFORMS, Steve is the Abraham J. Siegel Professor of Management and a professor of operations management at MIT’s Sloan School of Management. He also has a joint appointment with the MIT Department of Mechanical Engineering.

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Santa and O.R.: A holiday tradition

A Holiday Flashback! For our final episode of 2020, we invite you to revisit a very special holiday interview, originally recorded in 2018 and featuring a very well-known guest, Santa Claus himself. I hope you enjoy our fun and festive conversation as Santa and I discuss how he uses operations research to solve many of the problems associated with managing a team of elves, keeping track of the naughty and nice list and most importantly, delivering presents all across the globe on Christmas Eve. Thank you for tuning into the Resoundingly Human podcast over the past year, and we’ll be back with…

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A year of exciting milestones and unique challenges

Nearly a year ago, I interviewed the 2020 INFORMS President Pinar Keskinocak as she stepped into her new leadership role with INFORMS, to discuss her goals and objectives for the year ahead. Then, well … 2020 happened, complete with a global pandemic, social distancing, a transition to remote working and learning, and so many other challenges. As we prepare to (thankfully) say goodbye to 2020, Pinar joins me again to take a look back over the past year and its many challenges, but also, some incredible milestones for INFORMS. In addition, we’ll look ahead to 2021 and how the work…

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Special interview with Jorge Cham, PHD Comics

During the Virtual 2020 INFORMS Annual Meeting held in early November, I had the unique pleasure of interviewing Jorge Cham, scholar and comic, and special guest at the INFORMS Awards Ceremony. I am excited to share this interview with you during this special episode of the podcast, as Jorge and I discuss his comic series, Piled Higher and Deeper, and other creative endeavors; his transition from academia to the creative arts (and what his parents thought); important lessons learned; and the relationship between procrastination and productivity. And learn more about accessing valuable meeting content for three months following the meeting.

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How consumer ‘word of mouth’ impacts advertising dollars

Every day, we are exposed to advertising material for every product and service imaginable. Whether on social media, tv, radio, print and more, billions of dollars are spent on advertising each year, all to influence whether or not we make a purchase. Also impacting our decision-making process are recommendations or alternatively criticisms, of these same products and services from family and friends. But how much of an influence can these word of mouth interactions have, and ultimately, how does it impact advertising dollars? Joining me to discuss this topic is Yogesh Joshi, a professor at the University of Maryland, whose…

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