On-demand rideshares like Uber and Lyft are now as commonplace an option for getting where we need to go as cabs, buses and trains, and arguably more accessible. However, as rideshares have increased in popularity, so to have concerns over passenger safety, as we’ve seen extensive media coverage over the past several years of driver sexual misconduct and assault, as well as criticism of these top rideshare companies for failing to conduct adequate background checks and other safety protocols. And while recently, Uber and Lyft have taken steps to better ensure rider safety, to include partnering to create a shared…
Tags: Informations System Research, Jiyong Park, Lyft, passenger safety, rideshares, sexual assault, Uber
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