Big cloud, bigger decisions: Microsoft’s Edelman story

In the final epiosde of our special series highlighting the finalists of the 2026 Franz Edelman Award, members of the team from Microsoft share special insight on their project, which is transforming how global cloud infrastructure is supplied and delivered. As demand for cloud services continues to grow, the logistics behind delivering the hardware that powers data centers have become increasingly complex. To meet this challenge, Microsoft developed a platform – the Intelligent Fulfillment Service – that combines machine learning, mathematical optimization, and generative and agentic AI to automate global shipment

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2019 Edelman Finalist: Microsoft

This podcast is part of a series highlighting the finalist teams of the 2019 INFORMS Franz Edelman Award. We will be releasing these episodes in the countdown to the INFORMS Business Analytics Conference in Austin, TX, April 14-16. In this episode, we are joined by Jay Nanduri, Distinguished Engineer, and Anand Oka, Principal Group Program Manager with Microsoft to learn how Microsoft leveraged O.R. to create a fraud detection system that identifies and reduces online fraudulent activity, while protecting legitimate consumer purchases and saving tens of millions of dollars.

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