Published: September 12, 2019
Smart cities. At one time, this term would have elicited visions of a Jetsons-type future of flying cars, robot housekeepers and moving sidewalks. And today, while all or our vehicles are still firmly grounded, smart city technology is bringing some once unimaginable concepts to life. It is having an increasing impact our daily lives in ways both big and small, while also helping to tackle some of the biggest issues faced in America’s cities.
To take a deeper dive on smart cities, I am joined by Ramayya Krishnan, INFORMS President and the William W. and Ruth F. Cooper professor of Management Science and Information Systems and dean of the Heinz College of Information Systems and Public Policy at Carnegie Mellon University.
Interviewed this episode:
Carnegie Mellon University
Krishnan’s research has focused on the development of decision support tools to analyze, interpret, and act on consumer and social behavior in digital and networked platforms. His early work resulted in methods used by government agencies such as the Census Bureau to balance the competing needs to release data to generate economic value while protecting privacy and confidentiality. With the advent of the Internet and e-commerce, he developed novel approaches to gather and analyze data from e-commerce platforms. mobile telephony networks, and peer-to-peer networks. These networks and platforms, when used as testbeds, enabled study of questions related to pricing, consumer search, consumption, and competition in online markets. This work led to actionable policy insights about pricing in online markets as well as approaches to fostering and policing technology-mediated communities that form on mobile and Internet platforms. More recently, he has focused on how sensing and learning are transforming decision making by workers in gig economy platforms. A distinctive feature of his work has been deep partnerships with firms or agencies and pursuit of work that has made foundational contributions to management science and information technology while making a real-world impact.