Published: December 5, 2019
This episode features my last interview with the 2019 President of INFORMS Ramayya Krishnan, professor and dean with the Heinz College of Information Systems and Public Policy at Carnegie Mellon University, as we look back over the milestones of his presidency, including INFORMS’ advocacy work, as well as a look ahead to what’s next.
Interviewed this episode:
Carnegie Mellon University
Krishnan’s research has focused on the development of decision support tools to analyze, interpret, and act on consumer and social behavior in digital and networked platforms. His early work resulted in methods used by government agencies such as the Census Bureau to balance the competing needs to release data to generate economic value while protecting privacy and confidentiality. With the advent of the Internet and e-commerce, he developed novel approaches to gather and analyze data from e-commerce platforms. mobile telephony networks, and peer-to-peer networks. These networks and platforms, when used as testbeds, enabled study of questions related to pricing, consumer search, consumption, and competition in online markets. This work led to actionable policy insights about pricing in online markets as well as approaches to fostering and policing technology-mediated communities that form on mobile and Internet platforms. More recently, he has focused on how sensing and learning are transforming decision making by workers in gig economy platforms. A distinctive feature of his work has been deep partnerships with firms or agencies and pursuit of work that has made foundational contributions to management science and information technology while making a real-world impact.